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We process most orders within 1-3 business days.  Our business days are Monday through Friday. 

We ship all orders through the United States Postal Service (USPS).

For US orders totalling less than $50 USD, we offer reduced shipping rates of $3.50 USD for First Class Mail or $7.90 USD for Priority Mail.

All US orders over $50 USD receive free USPS First Class shipping.

We ship all international orders via USPS.

Shipping cost is dependent upon the destination address and the size of the order.

Import costs, such as duties, taxes or fees, may be assessed based on order value. These fees are collected by the destination country’s customs entity and are paid by the recipient upon delivery.

Please note that delivery to some countries may not be possible at this time. If you’re unsure about US Mail acceptance in your country, please email Customer Care at before ordering.

US orders over $50 USD receive free USPS First Class shipping.

We do not offer rush services at this time.

Need something now? We have Gift Cards! Gift Cards are available in various denominations and are delivered immediately via email.

Vapour products can also be found in many brick-and-mortar stores. A complete list of stockists is available on our Retailers page.

Shipping transit times have been inconsistent throughout the pandemic. We appreciate your patience.

First Class Mail delivery within the US can take 2-14 days. Priority Mail within the US typically delivers in 2-4 days.

International order delivery can take up to 4 weeks due to transportation delays and customs clearance processes. For potentially lower shipping costs and a faster delivery time, we have authorized retailers in Canada, Europe, Australia, and Hong Kong. Feel free to check our Retailers page for a complete list of stockists. 

After your order is placed, you’ll receive a confirmation at the email address you provided during checkout. You’ll receive another email with tracking information when a shipping label has been created. Please allow up to 24 hours for tracking to begin after receiving the shipping notification.

To check on the status of your shipment, please refer to your shipping confirmation email and the tracking number provided. If you need additional information or if there was a problem with the delivery of your order, please reach out to Customer Care at We’re happy to help!

Image showing Vapour product packaging.